Rebero Kivu Resort

The friendly staff are amazing and they went above and beyond our expectation. I wish I could remember the names of the kitchen staff but they all did an amazing job to make our stay memorable and great. Theo, the front desk staff have also contributed a lot to our adventure. He helped arrange our boat trip with the guide (Claude) who was knowlegeable and professional. He explained everything before we departed and there was no surprises. Theo even coordinated our boat tour with another guests with a kid. Their cute girl even became friend with our daughter and played together throught the 2+ hour boat trip to various islands. Unfortunately, we were not able to see Monkies in the island named after them "The Monkey Island". Instead we made a joke of the situation and named it " Mango Island" as we ended up walking around inside the island and ate delicious mangoes. The rooms have a nice view to the Kivu lake,and you can even see it while dining in the restaurant. The fresh breeze, added with the delicious food in the restaurant made our stay truly wonderful and memorable. We brought two kids, 1 and 6, and they did enjoy it greatly. For families with kids, the "Carnival Beach" provides us a pool alternative as we were not able to find pool accessible to the public. There are some but are exclusively for staying guests. So our daughters experienced a beach experience in the afore mentioned place, which is not too far from Rebero Kivu Resort. It was so good that my wife suggested that we move here and stay for a couple of years. We will see.

I loved the the staff and the view. Leah, the lady at the reception, is absolutely incredible. She was so friendly and kind, ready to help with whatever questions and requests I had. Thanks to people like Leah, the guests are very happy. The room was very basic, but it is ok for a night or two. Of course there are better rooms there if you pay more. The food was delicious.

This is a great place, ran by friendly people, on a nice location, with nice views to the lake. Other reviewers complained that food in the restaurant takes a long time. Yes, it does take around 1 hour or more. But if guests wanted fast food they would not come here in the first place. The food was always 5 stars, some of the best food I had in Rwanda. On my first meal, I was impatient with the delay, but once I realised it was always going to be like this, for the other meals I brought entertainment (books, etc.), because I knew the wait was long. But in the end the wait always paid off. Such great food!!!

Very friendly staff, both at the reception and restaurant. Moussa is also very welcominh and helpful with information before arriving and during stay. I didnt take the names but the other guys from reception too, they arranged bus ticket for me, thank you so much! The food was really good, very tasty chicken curry, chicken shawarma and beef burger!! Super! Very quiet place perfect to relax, enjoy the lake and walks!

The staff above anything else was incredibly helpful, kind and supportive! We highly highly recommend taking the boat rides with their partner that was incredible! We wanted to do a simple boa ride and ended up doing a night experience with the local fisherman and the next morning we spent 3 hours exploring the 6 islands of the the lake